Building your care team contact list
Who's likely to be involved, and what to write down for each person.
Start with who's actually involved
Depending on the situation, a home care team can include a primary doctor, a hospice or home health nurse, aides, a social worker, and a chaplain. Not every situation involves all of these roles, and that is normal.
What's worth writing down for each contact
A useful contact sheet has more than a name and a number.
- Name and role — what they specifically help with
- Phone number, and the best way to reach them (call or text)
- Typical hours or on-call coverage
- Anything specific to bring up with them versus someone else on the team
Keep a separate line for after-hours
Hospice teams are usually reachable by phone 24 hours a day, but the number to call at night or on weekends is not always the one you use during the day. Ask which number to use after hours, and write it down before you need it, not while you're searching for it at 2am.
Update it when the team changes
Contact sheets go stale the same way binders do. When a provider changes or a new person joins the team, treat updating the sheet as part of that change, not a separate task for later.
Last reviewed October 14, 2026